Walking alongside those we support
Awen Case Management & Advocacy
NDIS & AGED CARE
- Allied Health Social Workers & Support Coordinators supporting children, adolescents, adults and families on the NDIS.
- Allied Health Social Workers supporting older adults in aged care and their families.
Supporting everyone on the NDIS who wants ethical, principled and person centred care.
Social Workers supporting older adults maintain dignity, autonomy, and a high quality of life.
The Social Work Profession
The Social Work profession is committed to maximising the wellbeing of individuals, families, groups, communities and society. Social Workers are highly educated, university qualified practitioners. We follow strict ethics and standards and are accredited with the Australian Association of Social Workers.
We consider that individual and societal wellbeing is underpinned by socially inclusive communities that emphasise principles of social justice and respect for human dignity and human rights. Drawing on theories of social work, social sciences, humanities and Indigenous knowledges, Social Workers focus on the interface between the individual and the environment and recognise the impact of social, political, economic and cultural factors on the health and wellbeing of individuals and communities.
Accordingly, Social Workers maintain a dual focus in both assisting with and improving human wellbeing; and addressing any external and structural issues that may be negatively affecting it, such as inequality, injustice and discrimination (AASW).
Social Work in NDIS & Aged Care
Awen Case Management & Advocacy is dedicated to empowering individuals through personalised, caring support.
Life throws many surprises at us, and while we cannot predict the outcome of any situation, we can take control of how we respond to certain situations.
We promise we will listen intently, never judge you and always be a safe place for you to talk and to be yourself.
As Social Workers we are committed to the pursuit and maintenance of human wellbeing. We aim to maximise the development of human potential and the fulfillment of human needs through an equal commitment to:
- Working to achieve social justice through social development and social change.
- Working with and enabling people to achieve the best possible levels of personal and social wellbeing.
While our organisation utilises standard medical and diagnostic terminology—such as Autism Spectrum Disorder (ASD) or Attention-Deficit/Hyperactivity Disorder (ADHD)—to ensure clarity, facilitate access to structured accommodations, and align with external healthcare frameworks, we fundamentally reject the deficit-based framing inherent in these clinical labels. We use this terminology strictly as a functional tool to navigate existing medical and legal systems, not as a reflection of our core values. We embrace the neurodiversity paradigm, firmly believing that neurological differences are natural, valuable variations of human cognition rather than disorders to be cured or inherent disadvantages. Within our culture, all neurotypes are recognised as equally valid, bringing distinct perspectives and cognitive strengths that are essential to our collective success.
We are deeply committed to upholding the dignity, autonomy, and human rights of older Australians by fiercely advocating for their right to make informed decisions regarding their care and wellbeing. Central to this mission is our strict rejection of ageist language and infantilising stereotypes across all communications; instead, we champion strengths-based, person-centred terminology that honours the diverse experiences and inherent value of older adults. By combining respectful communication with rights-based advocacy, we actively challenge systemic ageism within healthcare and support sectors, striving to foster inclusive environments where older individuals are truly seen, heard, and respected.
See our Aged Care & NDIS Services below
Emergency Details
AWEN Case Management & Advocacy is not an emergency service provider and is only contactable Monday to Friday during normal office hours.
In the event, or aftermath, of an emergency or disaster, AWEN Case Management & Advocacy will endeavour to provide any assistance required within the scope of an online-only business.
Immediate Danger (Life-Threatening)
If someone is seriously injured, in immediate physical danger, or at risk of harming themselves or others:
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Triple Zero (000): Ask for Ambulance, Police, or Fire.
Mental Health & Crisis Support (24/7)
For anyone experiencing emotional distress, a mental health crisis, or suicidal thoughts where there is no immediate physical danger.
| LifeLine | 131144 | General crisis suppport and suicide prevention |
| Beyond Blue | 1300 22 4636 | Support for anxiety, depression and mild-to moderate distress |
| 13 YARN | 139276 | Culturally safe crisis support for ATSI people |
| Kids Helpline | 1800 55 1800 | Young people aged 5-25 |
| Suicide Call Back | 1300 659 467 | People at risk of suicide or those bereaved by suicide |
| 1800 RESPECT | 1800 737 732 | Support for domestic, family or sexual violence |
| 1800 ELDERHelp | 1800 353 374 | Information and advice on elder abuse with phone serivces in your state or territory |
